Job Description
eZaango Group
eZaango Group is an Australian owned company that produces a diverse range of health and fitness online software to help companies manage their business in a much better way from a single platform.
We believe in the power of small, experienced teams to achieve big results. We deliver the highest standard of quality from concept through to customer service and have been trusted by many of Australian clients. We play the long-term game and value deep partnerships, personal relationships and transparency and trust in doing business together. Sounds like a good company to work for?
What do we value:
PASSION
QUALITY
GAMECHANGERS
TEAMWORK
COMMUNITY
INNOVATION
Most importantly, we value diversity in our staff and welcome people of all age, ability, ethnicity, gender, sexual orientation, language, culture & religious beliefs.
The Role
The Project Coordinator sits within Operations, but will work closely with the Technical team as well as regularly engaging with Sales and Customer Success. This role will coordinate customer and internal projects, ensuring the effective management of tasks into our Developers and Analysts, tracking progress and communicating to internal and external stakeholders to ensure project deadlines are met. The Project Coordinator will facilitate daily standup meetings to communicate projects’ status, and any associated blockers, to stakeholders. They will schedule and facilitate meetings and workshops and record, distribute and follow up on meeting minutes and associated actions.
This is a junior to mid-level role and is ideally suited to a candidate who has recently started building their career in Project Management. There is a great opportunity for this role to grow with the business and to take on increased Project Management responsibilities.
Responsibilities
Ensure project deadlines are met through effective scheduling and coordination of project tasks
Manage and prioritise incoming project tasks and work with the IT Lead to assign to Developers and Analysts
Coordinate with multiple teams across the business to ensure project and internal/BAU requirements, tasks, resources and schedules are aligned
Manage and communicate Developer and Analyst resource capacity
Facilitate clear and accurate briefing of tasks from Sales into the Developer and Analyst resources
Coordinate and track the progress of project tasks, identifying and resolving any risks or blockers
Clear communication with all stakeholders and adapting schedules and requirements where necessary
Prepare and distribute status reports for internal and external stakeholders by gathering, analysing and summarising relevant information
Facilitate daily standup meetings to communicate and discuss the status of active projects to internal team members
Ensure project documentation is appropriately maintained
Oversee the project management frameworks, including administration of project tools and platforms
Schedule and facilitate meetings and workshops, record, distribute and follow up on meeting minutes and associated actions
You will be involved in demo’s and trainings of the portal
Work with the Head of Operations on process improvement design, documentation and training
Where applicable and with support of the Operations team, manage end-to-end projects
Things that will stand you out:
Passion – your passion to take your career to another level.
Dedication – the ability to develop and maintain strong relationships, and experience meeting hard deadlines.
Purpose driven - ‘Roll up your sleeves’ attitude
Open mindedness - thrives on collaboration, while also being able to work with autonomy to achieve set goals.
Creative flair and eye for detail
·You have excellent personal presentation and can be great representative of the eZaango Care Partners.
Application
If you feel that you can make a significant contribution to this role, please send your CV (with references) and a covering letter which addresses the Key Selection Criteria and any other attributes you feel will be of benefit to the role to shivani@ezaangogroup.com.au
Please note, only shortlisted applicants will be contacted.
To find out more about our company please visit: “www.eZaangoCarePartners.com.au”.
Requirements
Our ideal candidate’s experience and capabilities
As our ideal candidate, you will be able to tick all (or a number) of the boxes below:
Must have a post graduate degree in Information Technology.
Must have good analytical and problem solving skills.
1-3 years experience in a project coordinator role within the tech product environment
Experience in working with cross-functional teams to deliver project or service outcomes, requiring the flow of tasks through technical development or analytics teams
Experience in resource/capacity management
An understanding of project management methodologies or processes
Experience in developing and maintaining project documentation to a high standard
Organised and adaptable
Strong written and verbal communication skills with effective stakeholder management and conflict resolution
Effective time and priority management, with the ability to juggle multiple tasks simultaneously
Ability to develop collaborative relationships with other team members
Detail and action oriented
Be a team player willing to strive to deliver exceptional results.
An understanding of, or passion for, data and how it can positively impact business
Experience in project management tools/platforms
Experience, or an understanding of, Information Security Management procedures a plus, but not essential
Must have rights to work in Australia